Financial help
Assistance is available to those needing help paying their bills.
Payment support
Defer your payment to avoid a disconnection. Request a payment extension online or contact member services at 800-842-7708, select option 2, then option 2 again.
We understand at certain times a member may need to make a payment after the due date. The amount you should pay after the due date is located below your balance on your bill.
If you’re in a situation where you need assistance paying your bill, a state Comprehensive Energy Assistance Program may be able to help. A complete list of providers is available at the Texas Department of Housing and Community Affairs or call 877-399-8939 to get connected with your local CEAP administrator.
Bluebonnet understands that sometimes people face challenging times and might struggle to pay their utility bill. If you are unable to pay your bill or need to talk about payment extension options, please contact member services at 800-842-7708 from 8 a.m. to 5 p.m. Monday through Friday. In addition, a state Comprehensive Energy Assistance Program provider may be able to help. A complete list of providers is available at the Texas Department of Housing and Community Affairs or call 877-541-7905 and get connected with your local CEAP administrator.
Assistance providers within Bluebonnet's service area
Combined Community Action
165 W. Austin St.
Giddings, TX 78942
Phone: 979-540-2980 or 800-688-9065
Fax: 979-542-9565
Monday-Thursday 8 a.m.-5 p.m., Friday 8 a.m.-3 p.m.
Bastrop Christian Ministerial Alliance
PO Box 876
Bastrop, TX 78602
(Serves only members with children in the Bastrop school district)
Bastrop Christian Outreach Center
1096 Hwy. 71 W
Bastrop, TX 78602
Phone: 512-321-2273
Tuesday-Friday 9 a.m.-5 p.m.
Capital Area Council on Aging
Phone: 512-916-6062
Monday, Wednesday and Friday 9 a.m.-1 p.m.
(For members 60 yrs. and older)
Combined Community Action
165 W. Austin St.
Giddings, TX 78942
Phone: 979-540-2980 or 800-688-9065
Fax: 979-542-9565
Monday-Thursday 8 a.m.-5 p.m., Friday 8 a.m.-3 p.m.
Ladies of Charity
1202 Pine St.
Bastrop, TX 78602
Phone: 512-321-9819
Fax: 512-321-1647
Monday-Friday 9 a.m.-5 p.m.
Ministerial Alliance Grace Lutheran Church
308 Byrne St.
Smithville, TX 78957
Phone: 512-237-2108
(Serves only members with children in the Smithville school district)
Salvation Army – Bastrop County
1022 S. Main St.
Bastrop, TX 78602
Phone: 512-409-3474
Thursday and Friday 11 a.m.-3 p.m.
Society of St. Vincent de Paul
P.O. Box 688
Smithville, TX 78957
Phone: 512-718-2614
(Serves only Smithville residents)
St. Vincent de Paul Society – Sacred Heart of Jesus Catholic Church
302 W. 11th St.
Elgin, TX 78621
Phone: 512-285-3882
Brazos Valley Community Action Programs
3991 E. 29th St.
Bryan, TX 77802
Phone: 979-595-2850
Fax: 979-595-2851
Caldwell Christians Care
208 W. Buck St.
Caldwell, TX 77836
Phone: 979-567-9711
Capital Area Council on Aging
Phone: 512-916-6062
Monday, Wednesday and Friday 9 a.m.-1 p.m.
(For members 60 yrs. and older)
Community Action of Central Texas Utility Assistance
415 E. Davis
Suite B
Luling, TX 78648
Phone: 830-875-3707
Fax: 830-875-3706
Tuesday and Wednesday 12-5 p.m., Thursday 8 a.m.-5 p.m., and Friday 8 a.m.-12 p.m.
Society of St. Vincent de Paul
205 W. Pecan St.
Lockhart, TX 78644
Phone: 512-395-5005
Monday-Thursday 8 a.m.-5 p.m.
Society of St. Vincent de Paul
500 E. Travis St.
Luling, TX 78648
Phone: 830-351-3419
Combined Community Action
165 W. Austin St.
Giddings, TX 78942
Phone: 979-540-2980 or 800-688-9065
Fax: 979-542-9565
Monday-Thursday 8 a.m.-5 p.m., Friday 8 a.m.-3 p.m.
Capital Area Council on Aging
Phone: 512-916-6062
Monday, Wednesday and Friday 9 a.m.-1 p.m.
(For members 60 and older)
Combined Community Action
165 W. Austin St.
Giddings, TX 78942
Phone: 979-540-2980 or 800-688-9065
Fax: 979-542-9565
Monday-Thursday 8 a.m.-5 p.m., Friday 8 a.m.-3 p.m.
Community Action Committee
4007 Halsey St.
Victoria, TX 77901
361-578-2989
Gonzales Christian Assistance
708 St. Louis St.
Gonzales, TX 78629
Alamo Area Council of Governments
2700 NE Loop 410
Suite 101
San Antonio, TX 78217
Phone: 210-362-5200
Fax: 866-332-3252
Community Council of South Central Texas
205 N. King St.
Seguin, TX 78155
Phone: 830-379-3022
Salvation Army of Seguin Texas
1201 Court St.
Seguin, TX 78156
Phone: 830-401-4872
Capital Area Council on Aging
Phone: 512-916-6062
Monday, Wednesday and Friday 9 a.m.-1 p.m.
(For members 60 and older)
Community Action of Central Texas – Hays County
215 S. Reimer Ave.
Suite 130
San Marcos, TX 78666
Phone: 512-392-1161 ext. 334
Fax: 512-396-4255
Salvation Army – Hays County
1346 Thorpe Ln
Suite B
San Marcos, TX 78666
Phone: 512-754-8541
Capital Area Council on Aging
Phone: 512-916-6062
Monday, Wednesday and Friday 9 a.m.-1 p.m.
(For members 60 and older)
Combined Community Action
165 W. Austin St.
Giddings, TX 78942
Phone: 979-540-2980 or 800-688-9065
Fax: 979-542-9565
Hill Country Community Action
101 E Main St.
Cameron, TX 76520
Phone: 254-697-2243
Capital Area Council on Aging
Phone: 512-916-6062
9 a.m.-1 p.m. Monday, Wednesday and Friday
(For members 60 and older)
Travis County South Rural Community Center / Del Valle
3518 FM 973
Del Valle, TX 78617
Phone: 512-854-1520
Travis County Health & Human Services
600 W. Carrie Manor St.
Manor, TX 78653
Phone: 512-854-1550
Brazos Valley Community Action Programs
3991 E. 29th St.
Bryan, TX 77802
Phone: 979-595-2850
Fax: 979-595-2851
Capital Area Council on Aging
Phone: 512-916-6062
9 a.m.-1 p.m. Monday, Wednesday and Friday
(For members 60 and older)
State and federal assistance
Texas Utility Help Program
Texas renters and homeowners can create an account and apply for assistance.
Texas Utility Help is administered by the Texas Department of Housing and Community Affairs (TDHCA) with funding from the federal Low Income Home Energy Assistance Program. Accepted applications will receive financial payments made directly to the utility company on the member's benefit.
Comprehensive Energy Assistance Program
This program is for low-income households to meet immediate energy needs and helps to encourage members to evaluate energy use through energy education.
Texas Department of Community Affairs
The Texas Department of Community Affairs provides relief to Texans in need. The Department is the Texas state agency responsible for energy and community assistance activities.
Weatherization Assistance Program
Low-income members may qualify for a home assessment and improvements to reduce their power bills through the Texas Weatherization Assistance Program administered by the Texas Department of Housing and Community Affairs runs the Weatherization Assistance Program. To learn more, click here or call 888-606-8889.
Bluebonnet only lists current contact information as provided by agencies.
Page updated: February 14, 2025