Call our automated outage hotline, 800-949-4414 and follow the prompts to report an outage or hazardous situation such as a downed power line.
Send an outage alert text
Use Bluebonnet’s Outage Alerts text service with a smartphone. Members with a cell phone on file are automatically enrolled. Save 85700 in your phone, perhaps as “Bluebonnet outages.” Then, you can text OUT to report an outage, STATUS to request an update, HELP to get more information, STOP to quit and BBOUTAGE to re-enroll.