Financial help

Assistance is available to those needing help paying their bills.

Payment assistance

Payment support

Defer your payment to avoid a disconnection. Request payment extension online or call member services, 8 a.m. to 5 p.m., Monday through Friday. 

We understand at certain times a member may need to make a payment after the due date. The amount you should pay after the due date is located below your balance on your bill.

If you’re in a situation where you need assistance paying your bill a state Comprehensive Energy Assistance Program provider may be able to help. A complete list of providers is available at the Texas Department of Housing and Community Affairs or call 1-877-399-8939 and get connected with your local CEAP administrator. View assistance providers in Bluebonnet's service area »

Low-income members may qualify for a home assessment and improvements to reduce their power bills through the Texas Weatherization Assistance Program administered by the Texas Department of Housing and Community Affairs runs the Weatherization Assistance Program. To learn more, click here or call 888-606-8889.

Bluebonnet understands that sometimes people face challenging times and might struggle to pay their utility bill. If you are unable to pay your bill or need to talk about payment extension options, please contact member services at 800-842-7708, Monday through Friday, 8 a.m. to 5 p.m. In addition, a state Comprehensive Energy Assistance Program provider may be able to help. A complete list of providers is available at the Texas Department of Housing and Community Affairs or call 1-877-399-8939 and get connected with your local CEAP administrator.

The following are some assistance providers within Bluebonnet's service area:

Alamo Area Council of Governments
2700 NE Loop 410
Suite 101
San Antonio, Texas 78217
Phone: 210-362-5200
Fax: 1-866-332-3252
(Serves only Comal & Guadalupe Counties)

Community Action of Central Texas Utility Assistance
415 E. Davis 
Suite B
Luling, TX 78648
Phone: 830-875-3707
Fax: 830-875-3706
(Tues and Weds 12 p.m.-5 p.m., Thurs 8 a.m.-5 p.m. and Fri 8 a.m.-12 p.m.)

Society of St. Vincent de Paul
205 W. Pecan St.
Lockhart, TX 78644
Phone: 512-395-5005

Salvation Army of Seguin Texas
1201 Court St.
Seguin, TX 78156
Phone: 830-401-4872

Society of St. Vincent de Paul
500 E. Travis St. 
Luling, TX 78648
Phone: 830-351-3419

Community Council of South Central Texas
205 N. King St. 
Seguin, TX 78155
Phone: 830-379-3022
(Serves only Guadalupe County)

Community Action of Central Texas - Hays County
215 S. Reimer Ave.
Ste. 130
San Marcos, TX 78666
Phone: 512-392-1161 Ext. 334
Fax: 512-396-4255

Salvation Army – Hays County
300 CM Allen Pkwy.
Suite 100
San Marcos, TX 78666
Phone: 512-754-8541

Society of St. Vincent de Paul - St. Joseph Catholic Church
1300 FM 973
Manor, TX 78653
Phone: 512-573-6834 (Calls taken on Mon - Weds)
(Assistance available only to Manor zip code 78653, Travis County)

Travis County Health & Human Services
600 W. Carrie Manor St.
Manor, TX 78653
Phone: 512-854-1550

St. Vincent de Paul Society - Sacred Heart of Jesus Catholic Church
302 W. 11th St.
Elgin, TX 78621
Phone: 512-285-3882

Travis County South Rural Community Center / Del Valle
3518 FM 973
Del Valle, TX 78617
Phone: 512-854-1520

Salvation Army Bastrop County
1022 S. Main St.
Bastrop, TX 78602
Phone: 512-466-0679
Thursday and Friday 11 a.m.-3 p.m.

 

Ladies of Charity
1202 Pine St.
Bastrop, TX 78602
Phone: 512-321-9819
Fax: 512-321-1647

Bastrop Christian Ministerial Alliance
PO Box 876
Bastrop, TX 78602
Phone: 512-718-0075
(Serves only members in the Bastrop Independent School District)

Bastrop Christian Outreach Center
1096 Hwy. 71 W
Bastrop, TX 78602
Phone: 512-321-2273 (Calls taken on Tues after 10:00 a.m.)

Ministerial Alliance Grace Lutheran Church
308 Byrne St.
Smithville, TX 78957
Phone: 512-237-2108
(Serves only members in the Smithville school district)

Society of St. Vincent de Paul
P.O. Box 688
Smithville, TX 78957
Phone: 512-718-2614

Caldwell Christians Care
208 W. Buck
Caldwell, TX 77836
Phone: 979-567-9711
(Serves only residents of Burleson County)

Brazos Valley Community Action Programs
3991 E. 29th St.
Bryan, TX 77802
Phone: 979-595-2850
Fax: 979-595-2851

Faith Mission
500 E. Academy
Brenham, TX 77833
Phone: 979-830-1488
Fax: 979-830-7102
(Serves only members in Washington County)

Combined Community Action
165 W. Austin St.
Giddings, TX 78942
Phone: 979-540-2980 or 800-688-9065
Fax: 979-542-9565

Capital Area Council on Aging
Phone: 512-916-6062
Serving Bastrop, Caldwell, Fayette, Hays, Lee, Travis and Williamson Counties.
(For members 60 yrs. and older. Mon, Weds and Fri 9 a.m.-1 p.m.) 

Somerville Area Assistance Ministries (SAAM)
411 Gun Range Rd.
Somerville, Texas 77879
Phone: 979-596-3155

Bluebonnet only lists current contact information as provided by agencies.

Page updated: June 23, 2022