A better way to budget
Providing predictable payment amounts on your electricity bill from month to month
SteadyPay is Bluebonnet's convenient way to manage your electricity cost.
That's because you pay the same levelized amount each month until the next recalculation month. You can't control the weather, but you do control your budget, and SteadyPay can help. Here are some details to ensure a smooth experience:
Consistent bill amount
You will pay the same levelized amount until the next recalculation month. The goal is to make it easier to manage your electricity expenses.
Recalculation months
Twice a year — in April and October — your payment is recalculated based on your most recent 12 months of usage. The new SteadyPay amount due will appear on your May and November bills.
Monthly statements
Your monthly statements will clearly indicate your current and upcoming SteadyPay bill amount, so you can easily keep track of changes.
Debits and credits
Any existing debits or credits will be factored into the recalculation amount to ensure an adjustment based on your billing history. Credits will not be applied to the current month's balance due.
Payments
Payments made after billing will apply to your SteadyPay amount due. If you're enrolled in Auto Pay, your account will be charged the SteadyPay amount on the bill due date. If removed from SteadyPay, you will be charged the entire balance on your next Auto Pay bill due date.
Adding or removing meters
If meters are added or removed from your account, please contact Member Services to recalculate your monthly SteadyPay amount to allow for the usage changes.
Auto Pay
If you're enrolled in Auto Pay, your account will be charged the SteadyPay amount on the bill due date. If removed from SteadyPay, you will be charged the entire balance of your electric account on your next Auto Pay bill due date.
Removal from program
You will remain on the SteadyPay program unless you request removal, have returned payments or your service is disconnected due to nonpayment. To re-enroll, you must have 12 consecutive months with no interruption in service due to nonpayment or returned payments.
Ready to enroll? Please visit a Bluebonnet member service center or call a member service representative at 800-842-7708 from 8 a.m. to 5 p.m. Monday through Friday.
SteadyPay FAQ
SteadyPay is a billing option for members to pay a consistent amount on their bill over a period of time. The amount is calculated by a member’s average electricity use over the last 12 months and allows the member to pay the same amount for six months. Twice a year — in April and October — bill amounts are recalculated based on the member’s last 12 months of electricity use and the new amount will be reflected on May and November billing statements, respectively.
To enroll in SteadyPay, please contact member services at 800-842-7708 from 8 a.m. to 5 p.m. Monday-Friday.
Once a Bluebonnet member has received service for a minimum of 6 consecutive months, they are eligible to enroll in SteadyPay. The member’s SteadyPay amount will calculated based on the member’s usage of the 6 months prior. After 6 months of being enrolled in the SteadyPay program, the member’s account will recalculate the SteadyPay amount to reflect the prior 12 months of electricity use.
Once enrolled, the SteadyPay amount will go into effect on your next month’s bill. If you have a previous balance, it will be due on the date on your current statement.
If you pay more than your SteadyPay amount, additional funds will be applied to an outstanding balance, if consuming more electricity than budgeted in the consistent amount. If there is no account balance, a credit will be applied to your account. Any credits and/or debits will be factored into the recalculation amount. We will divide the credit or balance evenly into payments over the next 12 months.
If you don’t pay your SteadyPay amount in full, your electrical service is subject to being disconnected for nonpayment. Your account may also be removed from the SteadyPay billing program.
Payments made before a bill is available will be added as a credit to the account and will not apply to your upcoming statement.
If you’re enrolled in SteadyPay at your current address and you’re moving to a new home in Bluebonnet’s area, you can remain on SteadyPay. To help ensure your SteadyPay bill is as accurate as possible, you can request a recalculation of your amount to reflect your electricity use history at the new location because electricity use can vary by size and age of homes.
Your new location will be added to your monthly bill, but the amount you pay each month will not increase. You can speak to a member service representative and ask them to adjust your SteadyPay amount to include both locations.
Once an account is removed from the SteadyPay billing program due to nonpayment, all outstanding balances, including the difference between actual electricity used and SteadyPay amount, must be paid by your next due date.
Yes, you can re-enroll in the program after 12 consecutive months of good payment history. If you’re disconnected for nonpayment, your eligibility period will restart.
Yes, you can also enroll in paperless billing and/or automatic payments.