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Bluebonnet Electric Cooperative offers several ways for members to seek help paying their bill. These self-service options are available 24/7 online, on the MyBluebonnet mobile app and through our automated phone system.
ONLINE
Our website offers information about payment extensions, local energy assistance providers and other helpful information such as a weatherization program that covers home improvements to reduce your power bill.
When you request a payment extension, you will be directed to log in to your MyBluebonnet account. If you haven’t yet registered for a MyBluebonnet account, on the login screen click “Sign up to access our Self Service site.” You can also click Register at the top of bluebonnet.coop. Once you’ve logged in, click on the Billing & Payments tab, then the Payment Extensions link.
This option gives qualified members an extension on the due date of their current monthly bill. The member must be past due only on their current bill, have applied within 10 days of the due date and have met the requirements of previous payment extensions.
If you are looking at bluebonnet.coop on a mobile device, you will need to log in to your MyBluebonnet account. Click on Billing & Payments, then Payment Extensions.
MOBILE APP
On the MyBluebonnet mobile app, log in and click on the Bill & Pay icon, then Payment Extensions. Click the small ‘I’ in the top right corner of the screen for more information about payment extensions. If you haven’t downloaded the new app, just search MyBluebonnet in Apple’s App Store or Google Play. Members can register for a MyBluebonnet account through the app’s launch screen. Click “Don’t have an account? Register now.”
BY PHONE
The MyBluebonnet automated phone system now offers members the option to request a payment extension. Call 800-842-7708, and once prompted, press 2 to use the automated system, then press 2 to request a payment extension.
Bluebonnet knows that the COVID-19 outbreak continues to financially impact many families and businesses. We do our best to work with members who need help with their electric bill. If these self-service options don’t meet your needs, call a member service representative at 800-842-7708 between 8 a.m. and 5 p.m. Monday through Friday.
It’s a milestone year for Bluebonnet Electric Cooperative. We’re turning 80. The co-op, originally called the Lower Colorado River Electric Cooperative, received its state charter on Aug. 2, 1939. The mission was to provide electricity to rural residents in 10 Central Texas counties (which later grew to include parts of 14 counties). In 1965, the co-op was renamed Bluebonnet.
We’re celebrating our history with stories in Texas Co-op Power magazine, fun content in our social media, on our website and at our five member service centers — where we will host birthday parties (and all members are invited). We’ll have displays of old appliances at our Annual Meeting, a call for heritage recipes from our members, video memories from some of our oldest residential and business members, a look at what was happening in each of our eight decades and some great giveaways throughout the year (including some new appliances).
Follow us in the magazine, on Facebook, X, Instagram and YouTube for content you’ll enjoy. Are you one of Bluebonnet's earliest members, or do you know someone who is? Let us know by sending us an email at socialmedia@bluebonnet.coop.
